Frequently asked questions

Who needs a sourcing agent?

Businesses that want to import products from China but lack the ability to travel to China, speak Chinese, or understand Chinese culture. Sourcing agents help find trustworthy suppliers, negotiate prices, and ensure product quality.

How do I get started with Smart Win?

You will contact us and send us your requirements, and we will get back to you within 24 hours and then provide you with 2 to 4 quotations for your required products.

What makes a good sourcing agent?

A good sourcing agent is transparent, focuses on the customer, has many reliable suppliers, and knows the local market well. They understand Chinese culture well, communicate clearly, and negotiate well to get the best deals.

What types of businesses can benefit from Smart Win's services?

Our services are ideal for business owners, procurement managers, and merchants looking to source quality products from China at competitive prices.

Which countries do you serve?

We serve businesses in African countries, including South Africa, Kenya, Nigeria, Ghana, Tanzania, Uganda, and Rwanda… etc.

How much is your service fee?

Our service fee is a percentage of the total order amount: order value more than $20,000 is 5%; order value more than $100,000 is 4%; order value more than $500,000 is 3%; and order value above $1 million is 2%.